A redesigned mobile experience with clear navigation, intelligent search and a multi-step form that simplifies legal enquiries on smaller screens. Users benefit from a smoother experience, especially on mobile.

Restructured service pages to simplify often complex areas of law. Better signposting and a more human tone guide users from first click to enquiry, offering reassurance in stressful situations.

An interface for an app that helps personal trainers manage clients, plan sessions and track progress. The UI feels familiar, fast and friendly, with light and dark modes for different training environments.

A service blueprint for a police training provider, mapping the learner journey from onboarding to review. Internal teams gained alignment around key moments, responsibilities and touchpoints.

An updated approval process for property record changes. The revised flow provided teams with a clear path through each stage, reducing confusion and enabling faster, more consistent decision-making.

A redesigned search experience for a GOV.UK property mapping service. The new interface made it easier to find records using filters, map views, and location-based searches.

A simplified aggregator quote and buy journey for Covea Insurance. Wireframes focused on clarity to help users understand premiums, excess options and add-ons without feeling overwhelmed.

App design for a CRM platform used to manage customer cases and operational tasks. A modular set of UI components, including calendars, charts, case notes and data entry tools, was built to support a consistent user experience and make tasks feel more familiar.

A set of personalised marketing and service emails for Aviva, supporting quotes, renewals and policy changes.

Flow diagrams and wireframes that map key journeys through the app. These helped stakeholders visualise functionality early on and provided developers and testers with a blueprint.

Clickable HTML prototypes created from approved wireframes, tested with users and refined based on feedback.

An improved mobile experience with better navigation and accessibility. The website met WCAG standards, passed RNIB review and maintained compatibility with legacy browsers, including Internet Explorer.

A website theme using modular CSS and exportable components to ensure compatibility with over 200 existing landing pages. The approach allowed for deployment across environments without disrupting the live service.